Step-By-Step Guide to installing the PTI certificate
The first thing you will see when accessing a form on one of our sites is the following challenge pop-up window or something similar:
As you can see from the message, the browser does not recognize PTI as a Certificate Authority but it does notice that the date is valid and that the certificate is coming from the site it claims to be coming from. You can choose to view the certificate which will bring up a window similar to this:
As you can see, this window provides you some information on who issued the certificate to whom. For all the PTI sites, the issuer should be PT Internet, Inc. ROOT CERTIFICATE AUTHORITY.
After looking at the certificate you can use the windows certificate import wizard to install the PT Internet root certificate. Do this by clicking on the "Install Certificate..." button. This will bring up a window similar to the following:
click next to see the next window:
Select the automatically file certificate option and click next to see the final window:
Click on the finish button which will install the certificate and bring you back to the details window. Click ok on that window which will bring you back to the initial popup. Click yes here in order to proceed. You now should see the secure page and have the PTI root certificate installed.
If you choose not to install the certificate, you can click proceed on the first window and accept the certificate for the current session. You will have to do this each time you transact with PTI. If you choose not to proceed you can click no on the first window and you will not be able to transact securely with PTI. If you do choose not to perform transactions with us due to this fact, please drop us an email and let us know. You can reach us at ca@ptinternet.net.